Missed appointments or appointments cancelled less than 24 hours in advance (excluding weekends or holidays) are subject to a missed appointment fee of $30 for the first missed appointment in a rolling 12-month period.
Additional missed appointments or late cancellations within a 12-month period will be charged will be charged 100% of the planned service fee.
If you are more than 10 minutes late to your appointment, it may be considered as a missed appointment, and you may be asked to reschedule.