Missed appointments or appointments cancelled less than 48 hours in advance (excluding weekends or holidays) are subject to a missed appointment fee of $30 for the first missed appointment in a rolling 12-month period.
Additional missed appointments or late cancellations less than 48 hours (excluding weekends or holidays) but more than 24 hours (excluding weekend or holidays) will be charged $100 and additional missed appointments or late cancellations less than 24 hours (excluding weekend or holidays) will be charged 100% of the planned service fee.
If you are more than 15 minutes late to your appointment, it may be considered as a missed appointment, and you may be asked to reschedule.
When changing from in-person to telehealth appointments, please notify the office staff as soon as possible prior to the appointment. If you have not received verbal or written confirmation of the change, the provider may not be aware of the change and could result in a missed appointment fee.
Once established as a patient, when scheduling multiple appointments if two appointments are rescheduled or missed in a row then appointments will have to be scheduled one appointment at a time.
